Bradford & Bingley and Mortgage Express have not sold any savings or investment products since 2008, and have not sold any insurance products since 2010. A number of these accounts and policies have historically transferred to other providers who are now responsible for managing them and supporting customers.
Please contact your product provider for further information. If you no longer hold your savings, insurance or investment product, please contact your most recent product provider. You may also find it helpful to read the information below.
Please note, this site contains links to external websites. We are not responsible for the content of external websites.
All Bradford & Bingley savings accounts were transferred to Abbey (now Santander) in September 2008. For more information about your account, you can:
- Visit your nearest Santander branch in person
- Contact Santander – visit the Santander website for more details
- Log on to your Santander online banking account – visit the Santander website for more information.
Please do not contact us about your savings account as we no longer hold information about it and we will therefore be unable to help you.
Bradford & Bingley sold and transferred its insurance businesses (including home, motor, travel and PPI insurance) in 2010.
Budget Insurance Services Limited (BISL) use the Bradford & Bingley brand under licence for the sale of home insurance. Please refer to your latest policy documentation for your product information and ways of contacting them.
Please do not contact us about your policy as we do not hold any information about it and we will therefore be unable to help you.
If you hold an investment product that was originally arranged through Bradford & Bingley, your investment should continue to operate as per its existing terms and conditions.
Who to contact about your policy
If you purchased investments before 2005 and were advised by Bradford & Bingley, we do not hold up to date details about your policy.
As a result, we suggest that if you require information on your investments you should contact your product provider in the first instance. You should be able to find their contact details on correspondence they have sent you. If you do need to contact us, then please write to us at Bradford & Bingley / Mortgage Express, PO BOX 117, Skipton, BD23 9FG.
Investments purchased via Bradford & Bingley since 2005 are now the responsibility of Santander. If you need further information about your investment, please contact Santander. Please visit the Santander website for more details about how to contact them.
Please do not contact us about policies taken out since 2005 as we do not hold any information about these and we will therefore be unable to help you.